Refund policy

Return and Refund Policy

At Wybe Clothing, we take pride in delivering high-quality streetwear designed to match your vibe. If you are not completely satisfied with your purchase, we are here to help you return or exchange your items smoothly.

1. Return & Exchange Window

  • Return / Exchange Period: You have 7 days from the date of delivery to request a return or exchange for your item(s).

  • Proof of Purchase: A valid order number or receipt is required to process any request.

2. Eligibility Criteria

To be eligible for a return or size exchange, your item must meet the following conditions:

  • Must be unworn, unwashed, and unused.

  • Must have all original tags, labels, and packaging attached and intact.

  • Must be free of stains, perfume scents, deodorant marks, or pet hair.

  • Must not be purchased from a Final Clearance / Flash Sale (unless defective).

Note: Any item returned that shows signs of wear, washing, or damage caused after delivery will not be approved for a refund and will be returned back to you.

3. Damaged, Defective, or Wrong Items Received

We perform strict quality checks before dispatching your orders. However, if you receive a damaged, defective, or incorrect product:

  1. Notify Us: Contact us within 48 hours of delivery by emailing support@wybeclothing.com or reaching out on WhatsApp at                       +91-9960443935.

  2. Provide Proof: Attach clear photos or a short unboxing video showing the defect or wrong item alongside your order ID.

  3. Resolution: Upon verification, we will arrange a free reverse pickup and send you an immediate replacement or issue a full refund at no extra charge.

4. Exchanges (Size / Style Changes)

  • Size Issue: If the fit isn't right, we are happy to exchange it for a different size (subject to stock availability).

  • Reverse Pickup: We will schedule a reverse courier pickup directly from your doorstep.

  • Dispatch: Once the original item is collected and passes quality inspection at our warehouse, your replacement size will be dispatched within 2–3 business days.

5. Refund Processing & Payment Methods

Once your return is received and inspected at our warehouse, we will notify you of the approval or rejection of your refund.

Prepaid Orders (Card / UPI / NetBanking / Wallets)

  • Refunds will be credited back to your original payment method.

  • Processing Time: 5 to 7 business days after approval (depending on your bank's settlement cycle).

Cash on Delivery (COD) Orders

  • Refunds for COD orders are processed via Bank Transfer / UPI payout or as Store Credit.

  • Once approved, our team will share a secure link to collect your UPI ID or Bank Details.

  • Processing Time: 3 to 5 business days after receiving your payment details.

Note: Original shipping charges and COD fees (if applicable) are non-refundable.

6. How to Initiate a Return or Exchange

  1. Email us at support@wybeclothing.com with the subject line:

    Return Request - Order #[Your Order Number]

  2. State the reason for your return and mention whether you prefer an Exchange or a Refund.

  3. Our support team will respond within 24 hours with further instructions and reverse pickup details.

7. Contact Us

If you have any questions regarding your order or our policies, feel free to reach out to us:

  • Email: support@wybeclothing.com

  • WhatsApp / Phone: +91-9960443935

  • Operating Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST