Shipping policy

Shipping Policy

At Wybe Clothing, we aim to deliver your favorite streetwear pieces to your doorstep as quickly, safely, and seamlessly as possible. Here is everything you need to know about how we process and ship your orders across India.

1. Order Processing & Dispatch Time

  • Processing Time: All orders are processed and verified within 24 to 48 business hours (excluding Sundays and national holidays).

  • Order Confirmation: Once your order is placed, you will receive an immediate confirmation email/SMS with your order summary.

  • Dispatch Notification: As soon as your package leaves our warehouse, we will send you a tracking link via SMS, Email, and WhatsApp.

2. Shipping Charges

We offer competitive shipping rates across India:

  • Prepaid Orders: FREE Shipping on all prepaid orders (UPI, Debit/Credit Card, NetBanking, Wallets).

  • Orders Below ₹999: A nominal flat shipping fee applies.

  • Cash on Delivery (COD): A flat COD handling fee of ₹40 applies to cover courier processing costs.

3. Estimated Delivery Timelines

Once dispatched from our warehouse, estimated transit times are as follows:

Destination Estimated Delivery Time
Metro Cities (Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, etc.) 2 to 4 Business Days
Rest of India (Tier 2 & Tier 3 Cities) 4 to 7 Business Days
Special & Remote Regions (J&K, North-East, Island territories) 6 to 9 Business Days

Note: External factors like severe weather conditions, public holidays, or unforeseen courier delays may occasionally extend delivery timelines. We appreciate your patience during such times.

4. Cash on Delivery (COD) Orders

To prevent failed deliveries and ensure faster dispatches:

  • Verification: You may receive an automated WhatsApp message or phone call to confirm your COD order before it is dispatched.

  • Exact Amount: Please keep the exact cash amount ready at the time of delivery, as courier delivery agents may not always carry loose change.

5. Order Tracking

Once your order is handed over to our courier partners (Delhivery, BlueDart, Xpressbees, Shadowfax, etc.), you can track its live journey:

  1. Click the tracking link sent to your registered Email / SMS / WhatsApp.

  2. Or visit our store, go to Track Order, and enter your Order ID or Mobile Number.

6. Incorrect Address or Failed Delivery Attempts

  • Address Correction: If you entered an incorrect shipping address, please notify us within 12 hours of placing your order at support@wybeclothing.com.

  • Delivery Attempts: Our courier partners will make up to 3 delivery attempts. If you are unavailable, the package will be returned to our warehouse (RTO). Re-shipping RTO packages may incur additional shipping fees.

7. Damaged Outer Packaging

If you notice that your package is visibly damaged, tampered with, or open at the time of delivery:

  1. Refuse to accept the delivery from the courier executive.

  2. Immediately take a clear photo/video of the outer package.

  3. Contact us within 24 hours at support@wybeclothing.com or +91-9960443935, and we will dispatch a fresh package to you immediately.

8. International Shipping

Currently, Wybe Clothing ships exclusively within India. We are actively working on expanding to international destinations soon!

9. Contact Us

For any shipping or tracking queries, feel free to reach out to our team:

  • Email: support@wybeclothing.com

  • WhatsApp / Phone: +91-9960443935

  • Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST